Battery and Drivetrain Warranty

The warranty coverage of your battery and drivetrain is 3 years or 20,000 miles, whichever comes first. With the option to purchase an extended warranty for an extra 2 years or 13,000 miles.

What does the battery and drivetrain warranty cover?

The battery and drivetrain warranty covers the battery, integrated battery management system, the hub motor and the internal wiring, and internal structures.

What should I expect of my battery performance over time?

Maeving will only repair or replace in accordance with this warranty a battery that exhibits a nominal storage capacity reduction of greater than 20% of the published nominal capacity, as measured by an Maeving or an authorized Maeving Technician.

How do I keep my battery and drive train warranty valid?

This warranty only covers Maeving motorbikes that are operated according to “proper use” and “under normal operating conditions.”
The following actions in addition to the vehicle warranty are required:
  • Maintaining the service schedule as detailed in the servicing section and the owner's handbook.
  • Only using Maeving-approved parts and technicians, this includes chargers and cables.
  • Never store and/or leave the battery at a state of charge below 30% for more than 30 days.
  • Attempting to charge the battery at 0°CThe battery should not  be used outside of the range of -20°C to 60°C

How do I get the best out of my battery?

Once fully charged, disconnect from the AC power source. Leaving your motorbike unplugged between charges will maximize the long-term health of the battery.
While unplugged with the key in the OFF position, the motorbike's electronics will consume a very small amount of power and a fully charged battery will drain at an extremely slow rate.

How do I store my battery when I’m not using it for extended periods?

Whenever you plan on not riding or storing your motorbike for extended periods of time (more than 30 days), it is recommended that you charge the battery to approximately 60% state of charge (SoC).
The battery will discharge extremely slowly over time. Check the SoC at least monthly and charge it back up to 60% if it has dropped below 30%.
To prolong the life of your battery you should store your motorbike in a cool area. Storing your motorbike in a hot area will cause your battery life to be shortened.
The recommended storage temperature is 20°C to 35°C.  When taking a battery out of storage charge the battery for at least 24 hours to ensure optimal cell balance is restored.

Please note there is a normal, expected battery capacity/range reduction over time.

CAUTION: Failure to follow the charging guidelines could damage the battery and void your warranty