Buying a Maeving is hassle-free. Order your bike online, and our in-house team will deliver your made-to-order bike to your chosen address, ready to ride.
How does the delivery process work?
Once your order has been completed, our Assembly Team will begin building your bike from the ground up. As soon as a completion date has been set, our Delivery Team will send you an email confirming the scheduled delivery date.
On the day of delivery, you’ll receive a time window and tracking link via text, along with a contact number for the Delivery Team, so you can check up on your delivery at any time.
(Please note, if you live in a particularly difficult to reach location, it may be one of our dedicated motorbike transporter partners that delivers your bike. If this is the case with yours, they may contact you directly to arrange the date and time.)
On arrival, our delivery driver will hand over your bike, keys, owner’s manual, registration plates, and relevant paperwork. They will also give you a run-down of how to use your bike and answer any questions you may have.
Motorbikes will be delivered in a van and will require space to park. If you live in a busy area with little to no parking, please bear with our driver while he finds a suitable place to stop and offload.
Is the bike delivered free of charge?
Yes! The cost of delivery is included in your bike purchase. However, if we have to make multiple attempts to deliver your bike, you may incur an additional charge.
How long after I order should I expect to receive my bike?
This depends on our production capacity at the time of order, if we have a high volume of orders it may take up to 6 weeks. Generally, we aim to get your bike to you within three weeks depending on your delivery area. You can email support@maeving.com or call our team on +44 24 7718 0149 to get an update on your order at any time.
To where does Maeving deliver?
We currently deliver to the United Kingdom, excluding Northern Ireland and the Scottish Highlands and Islands.
Postal areas we currently do not deliver to:
Postcode area
Postcode Name
BT
Belfast
HS
Western Isles
IM
Isle Of Man
IV
Inverness
KA
Kilmarnock
KW
Kirkwall
ZE
Lerwick
PO (excluding)
The Isle of Wight
PH (excluding)
Remote parts of Perth postal region, Scotland
PA (excluding)
Islands in Paisley postal region, Scotland
If you’re located in an area to which we do not deliver, please contact us directly and we’ll be happy to discuss the possibility of viable delivery alternatives.
Can I change my delivery date and address?
We schedule our deliveries in advance and deliver to specific regions on specific days. If the initial time sent to you via email does not work or you’d like to change the delivery address, you can contact us via support@maeving.com or on +44 24 7718 0149. Please note, changes to your delivery date may incur a fee of up to £145 and delay your delivery.
What days does Maeving deliver?
Mon to Fri between 08h00 and 19h00 (with deliveries taking place over weekends when necessary).
We want to make your delivery a stress-free and simple process. If you have any questions, please contact us via support@maeving.com or +44 24 7718 0149
Covid-19 Procedures
If you’re self-isolating or would like a contactless delivery, please let us know via the special requests field in the check-out or email support@maeving.com