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Maeving Help Centre

<span style="font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Although we recommend the following products for cleaning your RM1, we have no affiliation with the brands or companies. In addition, we cannot guarantee that the use of these products will not result in damage to the surfaces of your vehicle.&#xA0;<ul><li dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Autoglym</li><li dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Meguiars</li><li dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Carbon Collective</li><li dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Valet Pro</li><li dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Muc Off</li></ul>

Although we recommend the following products for cleaning your RM1, we have no affiliation with the brands or companies. In addition, we cannot guarantee that the use of these products will not result in damage to the surfaces of your vehicle.

Recommended cleaning products

GENERAL CARE

What are Maeving’s contact details?

Is Maeving a British company?

Where do I subscribe to receive updates from Maeving?

Where does the name ‘Maeving’ come from?

Who founded Maeving?

Where is the Maeving RM1 assembled?

The Maeving RM1 uses electricity to charge the battery. Doesn’t this still produce carbon emissions?

ABOUT MAEVING

Where can I buy a Maeving RM1?

Where can I see the Maeving RM1 in person?

What are the lead times for the Maeving RM1?

Where can I book a test ride?

What do I need for a test ride?

Is the RM1 available to order outside of the UK?

AVAILIBILITY & TEST RIDES

How do I place an order for the Maeving RM1?

Can I change or add to my order?

Can I change my delivery address?

Does Maeving offer finance packages?

Can I cancel my order?

ORDERS & CANCELLATIONS

Is the RM1 really a British motorcycle?

What does RM1 Stand for?

What’s the difference between the Single Battery version and the Dual Battery version of the RM1?

Why is there a “petrol tank” on the bike?

How much storage space is there on the Maeving RM1?

What elements of the Maeving RM1 are customisable?

What are the differences between the Full Power (45 mph) and Restricted Power (28 mph) versions of the Maeving RM1?

Can I upgrade my Restricted Power Maeving RM1 (28 mph) to a Full Power (45 mph) version?

What is the carrying capacity of the Maeving RM1?

What are “ride modes” and how do they work?

What factors can affect the range of my bike?

What factors can affect the speed of my bike?

How to adjust your mirrors

Where can I find the RM1’s full specifications?

What is the range of the Maeving RM1?

How is the Maeving RM1 powered?

What are the benefits of using a hub motor?

Does using the second battery also increase the power of the bike?

Does the power output decrease when the battery State of Charge is low?

Why doesn’t the Maeving RM1 have a pillion seat?

How much does the Maeving RM1 weigh?

What are the dimensions of the Maeving RM1?

What is the seat height of the Maeving RM1?

Specifications

THE RM1 MOTORCYCLE

How many batteries does the Maeving RM1 use?

Where do the batteries for the Maeving RM1 go?

How do I insert the battery into the Maeving RM1?

What is the lifespan of a Maeving battery?

How do I charge the Maeving RM1’s battery?

How long does it take to charge the Maeving RM1’s battery?

What is the voltage of the Maeving RM1 battery?

What is the kilowattage of the Maeving RM1 battery?

How much does it cost to extend the battery & drivetrain warranty?

What is Maeving’s battery recycling policy?

Who made the Maeving RM1 battery?

Main Batteries (Primary & Secondary)

How do I look after my Maeving battery to keep it optimised?

How do I store my Maeving battery when I’m not using it for extended periods?

Main Battery Care

What is the 12V battery on the RM1 for, and where is it located?

How do I replace the 12V battery?

How do I maintain the health of RM1’s 12V battery?

12 Volt Lead-acid Battery (Auxilliary Battery)

BATTERY

Do I need a licence to ride a Maeving RM1?

What is a CBT?

How much does a CBT licence cost?

I obtained my full car licence before 2001. Do I still need a CBT to ride a Maeving RM1?

If I’m under 17, can I ride a Maeving RM1?

What does a CBT licence allow me to do?

What does a CBT not allow me to do?

What do I need in order to take my CBT?

What does a CBT involve?

Can I fail my CBT?

Where can I do my CBT?

If I don’t have a CBT or full motorcycle licence, can I still do a test ride?

LICENSING & CBTs

Where does Maeving deliver?

How much does the delivery of a Maeving RM1 cost?

How long after I complete my order can I expect to receive my Maeving?

Can you deliver my RM1 to my office?

When will I find out what my delivery date will be?

Between what times will delivery take place?

What does a Maeving bike delivery involve?

Does Maeving ever outsource deliveries?

Can I change my delivery date and address?

How does delivery of Maeving accessories work?

How does delivery of additional batteries work?

Can I book a delivery date on the website?

Can I request a specific time slot for delivery on my allocated date?

DELIVERY

General Servicing Information

RM1 Servicing Schedule

SERVICING

How do I safely wash and maintain my Maeving RM1?

Removing road salt

Do I need to store my Maeving RM1 inside?

Can I pressure wash my Maeving RM1?

Cleaning guide - Controller housing

Does the RM1 come with a warranty?

Maeving Warranty Terms & Conditions

Battery and Drivetrain Warranty

Vehicle Warranty

WARRANTY

What is the Maeving returns and refunds policy?

RETURNS & REFUNDS

Maeving Warranty Terms & Condition

SUPPORTING DOCUMENTS

Recommended cleaning productsUpdated 7 months ago